FAQ’s

  • In short, we proactively collaborate and communicate with occupational therapists, support coordinators and other stakeholders involved in delivering NDIS home modifications for clients.

    Traditionally, when planning and constructing modifications for NDIS and Aged Care clients, the communication gap between builders and OTs was problematic.

    To bridge this gap and ensure OTs are happy with the work done, Buildsmart Group provides ongoing project updates for real-time visibility as well as a ‘builder’s debrief’ Completion Report.

    This final report contains ‘before and after’ pictures and important project details that OTs can use to arrange future works, advocate for additional funding and review client plans.

  • Our services are designed to enhance accessibility and comfort. These include:

    Each NDIS participant is unique, with their own goals and needs – as such there’s no one-size-fits-all bathroom solution. However, there are some common requirements:

    Shower Access – traditional shower cubicles can be difficult to enter, and may not allow enough space for mobility aids

    Fall Prevention – people with disability are at a higher risk of slipping and falling, especially in bathrooms where surfaces are often slippery

    Doorways – some participants may face challenges entering and leaving the bathroom

    Toilet Access – toilet handrails can support easier transfer, while wall removal can make toilets easier to use by creating more space around

    Fixture replacement – fixtures such as lever-style taps and handheld showerheads are easier to use for participants with fine motor skill impairments

  • Whether your NDIS builder uses a prefabricated stepless base or inserts, or builds a custom cubicle, installing a stepless shower comes with a number of steps:

    • Removing the existing shower base and subfloor

    • Removing existing doors and glass from the existing cubicle

    • Adjusting plumbing and drainage pipes (if required)

    • Installing recessed drains

    • Waterproofing and sealing

  • In addition to slipping, hot water scalds and burns are another common hazard many people who live with disability may face when using the shower.

    Thermostatic Mixing Valves (TMVs) are plumbing devices that prevent this by continuously mixing a specific amount of cold water into the hot water supply. This ensures the water never exceeds a set temperature, reducing the risk of hot water burns and scalds.

    In addition to precisely maintaining a comfortable and safe temperature, TMVs can also quickly correct unexpected temperature fluctuations.

  • In addition to comprehensive bathroom renovations, the NDIS will also provide funding for minor modifications. Lever tap handles are a good example of this, as they are easier to manipulate for people who live with fine motor disability compared to traditional knob-style taps.

    Disability bathroom renovation/bathroom renovations for people with disability (Melbourne)

    NDIS approved bathroom renovation contractors.

  • We understand that home is more than a place – it’s where you feel secure and supported.

    Our team:

    • Listen carefully to your concerns

    • Designs solutions that meet your specific requirements

    • Ensures compliance with NDIS standards

    • Prioritise compassion, professionalism, and quality in every project

  • Absolutely. We’ll work with you, your support team, and health professionals to identify the modifications that will best support your lifestyle and independence.

  • Please submit an enquiry via our contact page. We’ll arrange a consultation to discuss your needs and guide you through the process step-by-step.

If you have any other queries, or if you’d like to contact us to discuss your project please click the button below.